Dir-Sales & Marketing-B

Role summary

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The Director of Sales and Marketing leads the hotel’s commercial strategy, including sales, marketing, public relations, revenue generation, and business development. The role typically requires substantial experience in hotel sales and marketing, strong knowledge of local and international markets, proven leadership ability, and excellent communication and negotiation skills. A bachelor’s degree in hospitality, business, marketing, or a related field is generally preferred. The successful candidate is expected to develop and execute annual sales plans, build relationships with corporate and leisure clients, manage key accounts, support revenue targets, coordinate promotional activity, and lead a high-performing team. Familiarity with Marriott systems, Indonesian market conditions, and luxury hospitality standards would be advantageous.

About the employer

JW Marriott Hotel Surabaya is a luxury business hotel operated under JW Marriott, the premium hospitality brand of Marriott International. Located in Surabaya, East Java, the hotel serves corporate travelers, leisure guests, meetings, weddings, and international visitors. It offers upscale accommodation, restaurants and bars, meeting and event facilities, wellness services, and professional guest experiences shaped by Marriott’s global service standards. Marriott International is one of the world’s largest hotel companies, with a broad portfolio of brands and properties across many countries. Employees generally work within structured operational, commercial, and leadership systems, with access to training and international career opportunities. At JW Marriott, attention to detail, thoughtful service, integrity, teamwork, and personalized guest care are central to the brand culture. The Surabaya property is particularly well positioned to serve Indonesia’s commercial, industrial, and government markets while attracting regional and international business.