The Director of Sales and Marketing leads the hotel’s commercial strategy, including sales, marketing, public relations, revenue generation, and business development. The role typically requires substantial experience in hotel sales and marketing, strong knowledge of local and international markets, proven leadership ability, and excellent communication and negotiation skills. A bachelor’s degree in hospitality, business, marketing, or a related field is generally preferred. The successful candidate is expected to develop and execute annual sales plans, build relationships with corporate and leisure clients, manage key accounts, support revenue targets, coordinate promotional activity, and lead a high-performing team. Familiarity with Marriott systems, Indonesian market conditions, and luxury hospitality standards would be advantageous.
JW Marriott Hotel Surabaya is a luxury business hotel operated under JW Marriott, the premium hospitality brand of Marriott International. Located in Surabaya, East Java, the hotel serves corporate travelers, leisure guests, meetings, weddings, and international visitors. It offers upscale accommodation, restaurants and bars, meeting and event facilities, wellness services, and professional guest experiences shaped by Marriott’s global service standards. Marriott International is one of the world’s largest hotel companies, with a broad portfolio of brands and properties across many countries. Employees generally work within structured operational, commercial, and leadership systems, with access to training and international career opportunities. At JW Marriott, attention to detail, thoughtful service, integrity, teamwork, and personalized guest care are central to the brand culture. The Surabaya property is particularly well positioned to serve Indonesia’s commercial, industrial, and government markets while attracting regional and international business.
Indonesia offers varied opportunities across hospitality, tourism, retail, technology, education, manufacturing, and business services. Java, where Surabaya is located, has the country’s largest economy and extensive transport links, while Bali is especially strong for resort, wellness, and tourism careers. Indonesian culture values respect, family, hospitality, and community; learning basic Bahasa Indonesia is highly useful. Lifestyle varies from busy metropolitan living to relaxed coastal and island communities. Surabaya is a large, practical city with shopping, restaurants, hospitals, universities, and access to East Java attractions, usually at a lower cost than Jakarta or Bali. Foreign employees normally need an employer-sponsored work permit and appropriate immigration authorization before starting work; requirements and fees can change, so confirmation with the employer and Indonesian immigration authorities is essential. Relocation planning should include housing, health insurance, tax registration, transportation, and adapting to tropical weather and local customs.
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