The Senior Sales Manager – Reactive is responsible for generating and converting short-lead, inbound, and event-related business for Sheraton Petaling Jaya Hotel. Candidates typically need a degree or diploma in hospitality, business, marketing, or a related field, along with several years of hotel sales experience, preferably in corporate, group, meetings, or events. Strong communication, negotiation, presentation, and customer relationship skills are expected, together with the ability to manage enquiries quickly, prepare proposals, meet revenue targets, and coordinate with operations. The successful candidate should be commercially minded, organised, confident with sales systems and reporting, familiar with the Malaysian market, and able to work flexibly in a competitive, target-driven environment.
Sheraton Petaling Jaya Hotel is a full-service Marriott International property located in Petaling Jaya, Selangor, within the Greater Kuala Lumpur business region. The hotel serves corporate travellers, leisure guests, meetings, conferences, weddings, and social events. It offers accommodation, restaurants and bars, meeting facilities, fitness and wellness services, and professional event support. As part of the Sheraton brand, the property focuses on welcoming service, comfortable shared spaces, and connecting guests with local communities. Employees generally work within Marriott’s international operating standards, sales systems, training programmes, and service culture. The hotel’s location provides access to major commercial districts, shopping areas, transport links, and Kuala Lumpur, making it a significant venue for business and group demand in the Klang Valley.
Malaysia offers varied hospitality, tourism, sales, and service opportunities across Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and coastal resort islands. Petaling Jaya is an urban business hub with modern malls, restaurants, public transport, and easy access to Kuala Lumpur. Malaysian culture blends Malay, Chinese, Indian, Indigenous, and international influences, with Bahasa Malaysia widely used and English common in hotels. Lifestyle costs are generally moderate, though central Kuala Lumpur housing is more expensive. Popular island destinations such as Langkawi and Penang provide relaxed coastal living, while city roles usually offer broader career progression. Foreign nationals normally need an employer-sponsored Employment Pass, and the company must meet Malaysian immigration requirements before work begins. Relocating employees should budget for accommodation deposits, insurance, transport, and document processing. Research local regulations, climate, schooling, healthcare, and commuting before accepting an offer.
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