Sales Coordinator - Proactive

Job Description

The Sales Coordinator – Proactive supports the hotel’s sales team by developing business leads, coordinating client inquiries, preparing proposals, arranging appointments, maintaining customer records, and assisting with sales activities and events. Candidates typically need a diploma or degree in hospitality, business, marketing, or a related field, along with strong communication, organization, and computer skills. Experience in hotel sales, reservations, events, or customer service is advantageous. The role expects a proactive, target-oriented, well-presented person who can build professional relationships, follow up consistently, manage multiple priorities, and work effectively with different hotel departments. Flexibility, attention to detail, teamwork, and a willingness to support occasional weekends or hotel events are also important.

Company Info

Sheraton Petaling Jaya Hotel is part of Marriott International, one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous countries. Sheraton is a globally recognized full-service brand focused on welcoming business and leisure travelers, with comfortable accommodation, restaurants, meeting facilities, and event services. Located in Petaling Jaya, Selangor, the hotel serves corporate clients, social functions, conferences, and travelers visiting the Klang Valley. Employees generally work in a structured international hospitality environment with access to Marriott’s service standards, training opportunities, employee benefits, and potential career mobility across its worldwide properties. The hotel’s sales team plays an important role in attracting corporate accounts, group bookings, meetings, weddings, and other revenue-generating business.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, and shared services. Popular destinations such as Langkawi, Penang, Kota Kinabalu, and the Perhentian Islands provide resort and hospitality work, while Kuala Lumpur and Petaling Jaya offer broader corporate and hotel employment. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with excellent food and generally friendly communities. Lifestyle costs are moderate, although central Kuala Lumpur and resort islands can be more expensive. Public transport is strongest in the Klang Valley; island locations may require flights, ferries, or limited local transport. Foreign employees normally need an employer-sponsored employment pass, and the company must meet immigration requirements before work begins. Candidates should confirm salary, accommodation, insurance, relocation costs, and visa sponsorship directly with the employer. English is widely used in hospitality, while Malay is the national language.