Sales Coordinator - Reactive

Job Description

The Sales Coordinator - Reactive supports the hotel’s sales team by responding to incoming enquiries, preparing proposals and quotations, coordinating site visits, maintaining customer records, and assisting with group, meeting and event bookings. Candidates typically need strong administrative and communication skills, attention to detail, confidence using Microsoft Office and hotel sales systems, and good spoken and written English. Experience in hotel sales, events, reservations or customer service is advantageous. The role requires a professional presentation, prompt follow-up, teamwork and the ability to manage several requests accurately under time pressure. Knowledge of the Malaysian hospitality market and additional languages may be beneficial.

Company Info

Sheraton Petaling Jaya Hotel is a full-service five-star property in Petaling Jaya, Selangor, operated under the Sheraton brand and part of Marriott International. The hotel serves business travellers, leisure guests, corporate clients and social events, offering accommodation, restaurants, meeting facilities and event services. Its location provides convenient access to Kuala Lumpur, major commercial districts, shopping areas and transport links. As a Marriott workplace, the hotel is part of a global hospitality network with structured training, career development and employee benefits that may include staff travel opportunities, depending on eligibility and local policy. Sales employees work closely with rooms, events, food and beverage, reservations and front-office teams to convert enquiries into successful stays and functions while maintaining high service standards.

Destination Guide

Malaysia offers strong opportunities in hospitality, tourism, events, retail, technology, finance and education, with Kuala Lumpur and Petaling Jaya serving as major employment centres. The country combines Malay, Chinese, Indian and indigenous cultures, creating a diverse food, festival and social scene. Daily life is relatively affordable compared with many global cities, with modern malls, efficient ride-hailing, tropical weather and easy access to beaches, islands and highlands. Malaysia is not a single island destination; it includes a peninsula and Borneo states, plus popular islands such as Langkawi, Penang and Tioman. Foreign employees generally need an employer-sponsored Employment Pass, and the company must handle the relevant approval process before work begins. Applicants should confirm salary, housing, insurance, relocation support and visa eligibility directly with the employer.