Bellman

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Bellman welcomes arriving and departing guests, assists with luggage, escorts guests to rooms, explains hotel facilities, arranges transportation, and supports the front desk with guest requests. Candidates should have friendly communication skills, a polished and service-minded attitude, physical ability to handle luggage, and good attention to detail. Previous hotel or customer-service experience is helpful, while basic English is generally expected; Thai language skills are valuable in Chiang Mai. The role requires flexibility to work rotating shifts, weekends, and holidays, along with professional grooming, teamwork, and the ability to remain calm and helpful during busy periods.

About the employer

Chiang Mai Marriott Hotel is part of Marriott International, one of the world's largest hotel companies, operating a broad portfolio of hospitality brands across many countries. The hotel serves leisure travelers, business visitors, groups, and event guests in Chiang Mai, offering accommodation, dining, meetings, and guest services. Marriott is known for structured service standards, international training opportunities, and career development across its hotels. Employees typically work in a multicultural environment focused on guest satisfaction, teamwork, safety, and consistent operational quality. Benefits and compensation can vary by property and employment contract, but hotel roles may include service charge, staff meals, uniforms, insurance, discounts, and internal mobility opportunities. The Bellman position is an entry-level guest-facing role that can provide useful experience for progressing into concierge, guest relations, or front-office positions.