In-Room Dining Supervisor

Job Description

The In-Room Dining Supervisor leads daily room-service operations at The Ritz-Carlton Perth, coordinating orders, delivery, service standards and guest requests. Requirements typically include previous experience in hotel or restaurant food-and-beverage operations, supervisory experience, strong communication skills, attention to detail and the ability to work flexible shifts, including evenings, weekends and public holidays. Candidates are expected to coach associates, maintain accurate service and billing procedures, resolve guest concerns professionally, support food-safety and cleanliness standards, and collaborate effectively with kitchen, front-office and housekeeping teams. Knowledge of luxury hospitality standards and a genuine interest in personalised guest service are highly valued. Responsible service certification and valid Australian work rights may also be required.

Company Info

The Ritz-Carlton Perth is a luxury hotel operated by Marriott International, one of the world's largest hospitality companies. Located in Perth's Elizabeth Quay precinct, the hotel offers upscale accommodation, restaurants, meeting facilities, spa services and personalised guest experiences. The Ritz-Carlton brand is known for refined service, attention to detail and its focus on anticipating and exceeding guest expectations. Employees work within Marriott's international hospitality network and may access structured training, career development, staff travel programs and other benefits, subject to eligibility and local policies. The property attracts business travellers, leisure guests, wedding parties and visitors exploring Western Australia. Its teams typically include food and beverage, rooms, culinary, engineering, sales, finance and guest-services professionals. The In-Room Dining Supervisor supports this luxury-service environment by ensuring efficient, polished and responsive dining experiences delivered directly to guest rooms.

Destination Guide

Australia is a large island country with strong employment opportunities in hotels, restaurants, tourism, healthcare, construction, technology, education and mining. Perth, in Western Australia, offers a relaxed coastal lifestyle, warm summers, outdoor activities and generally lower housing costs than Sydney or Melbourne, although rents can still be high. Australian workplace culture is relatively informal, safety-conscious and multicultural, with emphasis on punctuality, teamwork and respectful communication. Hospitality employees should expect rotating shifts and busy seasonal periods. Most overseas workers need a suitable visa, such as an employer-sponsored visa, working holiday visa or student visa with work rights. Requirements depend on nationality, occupation, age and employer sponsorship. Before relocating, arrange a tax file number, Australian bank account, health insurance where necessary and accommodation. Check visa conditions, minimum employment standards and professional requirements through official Australian Government sources.