Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Room Controller - Thai Speaking
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Room Controller coordinates room status and availability between Front Office and Housekeeping, helping ensure rooms are cleaned, inspected, released, and assigned efficiently. Requirements typically include prior hotel or rooms-division experience, strong computer and communication skills, attention to detail, and fluency in Thai; English is usually preferred, while additional languages are an advantage. The successful candidate is expected to maintain accurate records, respond quickly to operational changes, support guest requests, and work professionally across departments. This role requires flexibility for rotating shifts, weekends, and public holidays, as well as a calm, organized approach in a busy resort environment.
Can I work in Phuket?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Non-B visa and an online work permit; employers need 4 Thai staff per foreigner.
Watch for: Massage, beauty and guiding jobs are reserved for Thais.
Official source: Board of Investment One Stop Service: visas and work permits. Checked October 2026.
What the job usually comes with in Phuket
Usual for Phuket, varies by employer. Checked October 2026.
| Housing | Dorms at some resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared evenly; 5-star high season THB 30,000 to 40,000 a month, about half in low season |
| Contract | 1 to 2 years; probation often 119 days |
| Leave | 6 days |
| Income tax | 0% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Phuket
Who can work there by passport, what a job usually includes, and island life.
About JW Marriott Phuket Resort & Spa
JW Marriott Phuket Resort & Spa is a luxury beachfront resort located on Mai Khao Beach in northern Phuket, Thailand. It operates under JW Marriott, the luxury hospitality brand of Marriott International, and offers upscale accommodation, restaurants, bars, spa facilities, pools, meeting spaces, and family-oriented activities. The resort serves international leisure travelers, families, weddings, and corporate groups. As part of Marriott International, it generally provides structured operating standards, training, career-development opportunities, and employee benefits that may include staff meals, uniforms, accommodation support, discounts, and service-charge participation, depending on the position and local policy. The property emphasizes personalized service, wellness, Thai hospitality, environmental awareness, and a polished guest experience. Working there can provide valuable experience in a large international resort with a multicultural workforce and strong exposure to rooms operations.