The Room Controller coordinates room status and availability between Front Office and Housekeeping, helping ensure rooms are cleaned, inspected, released, and assigned efficiently. Requirements typically include prior hotel or rooms-division experience, strong computer and communication skills, attention to detail, and fluency in Thai; English is usually preferred, while additional languages are an advantage. The successful candidate is expected to maintain accurate records, respond quickly to operational changes, support guest requests, and work professionally across departments. This role requires flexibility for rotating shifts, weekends, and public holidays, as well as a calm, organized approach in a busy resort environment.
JW Marriott Phuket Resort & Spa is a luxury beachfront resort located on Mai Khao Beach in northern Phuket, Thailand. It operates under JW Marriott, the luxury hospitality brand of Marriott International, and offers upscale accommodation, restaurants, bars, spa facilities, pools, meeting spaces, and family-oriented activities. The resort serves international leisure travelers, families, weddings, and corporate groups. As part of Marriott International, it generally provides structured operating standards, training, career-development opportunities, and employee benefits that may include staff meals, uniforms, accommodation support, discounts, and service-charge participation, depending on the position and local policy. The property emphasizes personalized service, wellness, Thai hospitality, environmental awareness, and a polished guest experience. Working there can provide valuable experience in a large international resort with a multicultural workforce and strong exposure to rooms operations.
Phuket is Thailand’s largest island and a major tourism and hospitality hub, with job opportunities in hotels, restaurants, spas, travel services, diving, retail, events, and property management. Mai Khao is quieter and more resort-focused, while Patong, Kata, Karon, Phuket Town, and Bang Tao offer busier social and commercial environments. Thai culture values politeness, respect for elders, modest dress in temples, and the customary wai greeting. Lifestyle ranges from beaches, island trips, and nightlife to local markets, temples, and outdoor activities. Living costs vary; staff accommodation or meals can significantly reduce expenses. Foreign employees normally need employer sponsorship, a Non-Immigrant B visa, and a Thai work permit before starting work. Thai nationals generally have simpler employment arrangements. New arrivals should confirm housing, transport, insurance, work-permit responsibilities, and service-charge terms with the employer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...