University Intern

Job Description

The University Intern role is intended for a current university student seeking practical hospitality experience at Sheraton Johor Bahru. Requirements typically include active enrollment in a relevant programme, good communication skills, professional presentation, basic computer literacy, and the ability to work collaboratively. Depending on the assigned department, duties may involve supporting hotel operations, assisting guests, preparing reports, coordinating activities, and completing administrative tasks. Candidates are expected to be enthusiastic, dependable, adaptable, service-minded, and willing to work varied schedules, including weekends or public holidays. The internship provides exposure to Marriott operating standards and may require completion of university placement documentation.

Company Info

Sheraton Johor Bahru is a Marriott International hotel located in Johor Bahru, Malaysia, serving business travellers, leisure guests, families, and event groups. Sheraton is a globally recognised full-service hotel brand known for welcoming public spaces, comfortable accommodation, dining facilities, meeting venues, and community-focused hospitality. The property benefits from Marriott’s international systems, training resources, service standards, and career development opportunities. Interns may gain exposure to hotel departments such as front office, food and beverage, housekeeping, sales, finance, human resources, or event operations, depending on placement needs. Marriott places importance on guest service, teamwork, inclusion, integrity, and professional development. An internship at the hotel can provide practical experience in a major international hospitality environment while helping students understand daily hotel operations and potential career pathways.

Destination Guide

Malaysia offers diverse opportunities in hotels, resorts, restaurants, tourism, retail, technology, education, and business services. Johor Bahru is on the mainland, opposite Singapore, and is well connected by roads, buses, and nearby international airports. Malaysian culture blends Malay, Chinese, Indian, Indigenous, and international influences, with respectful multicultural customs and excellent food. Lifestyle costs are generally lower than in Singapore, although central areas and accommodation near transport hubs can be more expensive. The climate is tropical, hot, and humid throughout the year, with seasonal heavy rain. International students and interns should confirm whether their university placement requires a Student Pass, Professional Visit Pass, or another approved internship arrangement. Employers or sponsoring institutions usually assist with immigration documentation. Before relocating, arrange accommodation, insurance, medical checks, banking access, and a valid passport, and verify current Malaysian immigration rules.