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Front Office Operation University Intern - Chinese Speaking

Thailand The Naka Island a Luxury Collection Resort & Spa Phuket Approximately THB 5,000–15,000 per month, often provided as an internship allowance with possible meals, uniform, transportation, or staff benefits*
Job Description

This university internship supports front-office operations at The Naka Island, a Luxury Collection Resort & Spa, Phuket. Typical responsibilities include assisting with check-in and check-out, guest requests, reservations, telephone enquiries, transportation arrangements, and coordination with other hotel departments. Applicants should be enrolled in a university or hospitality program, communicate well in English, and speak Mandarin or Chinese fluently. Customer-service experience is helpful but not always essential. The successful candidate is expected to be professional, welcoming, well groomed, reliable, and comfortable working shifts, weekends, and public holidays. Strong interpersonal skills, cultural awareness, attention to detail, and a genuine interest in luxury hospitality are important. Knowledge of hotel systems and additional languages would be an advantage.

Company Info

The Naka Island, a Luxury Collection Resort & Spa, Phuket is a high-end Marriott International resort located on a private island near Phuket, Thailand. The property combines tropical scenery, spacious villas, wellness facilities, dining, and personalized guest services in a peaceful island setting. As part of Marriott’s Luxury Collection brand, the resort focuses on distinctive local experiences, refined hospitality, and attentive service for international travelers. Guests typically reach the resort by boat from Phuket and visit for relaxation, celebrations, wellness retreats, and exclusive holidays. The resort offers students and hospitality interns practical exposure to luxury hotel operations, including front office, guest relations, food and beverage, housekeeping, and resort activities. Working there can provide experience in a multicultural environment, with regular interaction among Thai, Chinese-speaking, and other international guests and colleagues.

Destination Guide

Phuket is Thailand’s largest island and offers opportunities in hotels, resorts, restaurants, tourism, wellness, retail, diving, and event services. Chinese-speaking candidates are particularly useful in guest relations, front office, travel services, and sales because Phuket attracts many Chinese-speaking visitors. Life combines busy tourist areas such as Patong with quieter communities, beaches, markets, temples, and nearby islands. Thai culture values politeness, respect for elders, modest dress at temples, and a calm service manner. Living costs vary, with staff accommodation often available at resorts; otherwise rent and transport should be budgeted carefully. Foreign interns and workers must obtain the correct Thai visa and work authorization before starting duties. Requirements depend on nationality, internship status, and the sponsoring organization, so candidates should confirm arrangements with Marriott and the Thai embassy. A passport, medical documents, university paperwork, insurance, and a police certificate may be requested. Phuket has an international airport, making relocation convenient.

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