Front Office Operation University Intern - Chinese Speaking

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This university internship supports front-office operations at The Naka Island, a Luxury Collection Resort & Spa, Phuket. Typical responsibilities include assisting with check-in and check-out, guest requests, reservations, telephone enquiries, transportation arrangements, and coordination with other hotel departments. Applicants should be enrolled in a university or hospitality program, communicate well in English, and speak Mandarin or Chinese fluently. Customer-service experience is helpful but not always essential. The successful candidate is expected to be professional, welcoming, well groomed, reliable, and comfortable working shifts, weekends, and public holidays. Strong interpersonal skills, cultural awareness, attention to detail, and a genuine interest in luxury hospitality are important. Knowledge of hotel systems and additional languages would be an advantage.

About the employer

The Naka Island, a Luxury Collection Resort & Spa, Phuket is a high-end Marriott International resort located on a private island near Phuket, Thailand. The property combines tropical scenery, spacious villas, wellness facilities, dining, and personalized guest services in a peaceful island setting. As part of Marriott’s Luxury Collection brand, the resort focuses on distinctive local experiences, refined hospitality, and attentive service for international travelers. Guests typically reach the resort by boat from Phuket and visit for relaxation, celebrations, wellness retreats, and exclusive holidays. The resort offers students and hospitality interns practical exposure to luxury hotel operations, including front office, guest relations, food and beverage, housekeeping, and resort activities. Working there can provide experience in a multicultural environment, with regular interaction among Thai, Chinese-speaking, and other international guests and colleagues.