Sales Coordinator - JW Marriott Hotel Tokyo

Role summary

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The Sales Coordinator supports the hotel’s sales team with client communication, proposals, contracts, event and group reservations, meeting arrangements, reporting, and administrative coordination. The role typically requires strong organization, attention to detail, professional written and verbal communication, and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, events, reservations, or customer service is advantageous. Fluency in Japanese and business-level English may be expected, particularly when supporting international guests and corporate clients. The successful candidate should be service-oriented, commercially aware, discreet with confidential information, able to manage deadlines, and comfortable coordinating with multiple hotel departments in a fast-paced luxury environment.

About the employer

JW Marriott Hotel Tokyo is a luxury hotel operated under JW Marriott, Marriott International’s high-end hospitality brand. The brand focuses on refined service, thoughtful guest experiences, wellness, and elegant accommodation for both leisure and business travelers. Located in Tokyo, the hotel serves international visitors, corporate clients, groups, meetings, and events, requiring close cooperation among rooms, food and beverage, sales, event, and guest-services teams. Marriott International is one of the world’s largest hotel companies, with a broad global portfolio and established training, career-development, and employee-benefit programs. Working at JW Marriott generally involves high service standards, attention to presentation, cultural awareness, and teamwork in a multilingual environment. The Tokyo property offers exposure to luxury hospitality operations in one of Asia’s most important business and tourism destinations.