Sales Coordinator - JW Marriott Hotel Tokyo

Job Description

The Sales Coordinator supports the hotel’s sales team with client communication, proposals, contracts, event and group reservations, meeting arrangements, reporting, and administrative coordination. The role typically requires strong organization, attention to detail, professional written and verbal communication, and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, events, reservations, or customer service is advantageous. Fluency in Japanese and business-level English may be expected, particularly when supporting international guests and corporate clients. The successful candidate should be service-oriented, commercially aware, discreet with confidential information, able to manage deadlines, and comfortable coordinating with multiple hotel departments in a fast-paced luxury environment.

Company Info

JW Marriott Hotel Tokyo is a luxury hotel operated under JW Marriott, Marriott International’s high-end hospitality brand. The brand focuses on refined service, thoughtful guest experiences, wellness, and elegant accommodation for both leisure and business travelers. Located in Tokyo, the hotel serves international visitors, corporate clients, groups, meetings, and events, requiring close cooperation among rooms, food and beverage, sales, event, and guest-services teams. Marriott International is one of the world’s largest hotel companies, with a broad global portfolio and established training, career-development, and employee-benefit programs. Working at JW Marriott generally involves high service standards, attention to presentation, cultural awareness, and teamwork in a multilingual environment. The Tokyo property offers exposure to luxury hospitality operations in one of Asia’s most important business and tourism destinations.

Destination Guide

Japan offers opportunities in hotels, restaurants, tourism, retail, technology, education, and international business, especially in Tokyo, Osaka, Kyoto, and resort areas. Hospitality employers value Japanese language ability, customer service experience, and familiarity with international guests. Japan’s culture emphasizes punctuality, respect, cleanliness, teamwork, and careful attention to detail. Daily life is safe and convenient, with excellent public transport, though Tokyo housing and commuting can be expensive. Foreign workers normally need an employer-sponsored work visa matching their occupation; a Certificate of Eligibility is commonly required before applying at a Japanese embassy or consulate. Employers may assist with paperwork, but candidates should confirm visa eligibility, salary, accommodation, insurance, and relocation support in writing. Learning conversational Japanese greatly improves workplace integration and everyday life. Japan uses a humid summer, cooler winter climate, and a cash-and-digital payment mix, with strong public services and dependable infrastructure.