Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Loyalty Manager - Le Meridien Khao Lak Resort & Spa
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Loyalty Manager is expected to strengthen guest loyalty and ensure Marriott Bonvoy members receive consistent recognition and personalized service throughout their stay. Typical requirements include hotel or resort experience, strong knowledge of guest relations and front-office operations, excellent communication skills, and confidence using hotel systems and customer databases. The successful candidate should be organized, commercially aware, and able to work closely with Front Office, Food and Beverage, Sales, and Housekeeping teams. Responsibilities may include monitoring member satisfaction, handling feedback, coordinating recognition benefits, supporting enrollment and engagement initiatives, preparing reports, and coaching colleagues on loyalty standards. Fluency in English is normally required; Thai language skills and experience with Marriott systems would be advantageous.
Can I work in Phuket?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Non-B visa and an online work permit; employers need 4 Thai staff per foreigner.
Watch for: Massage, beauty and guiding jobs are reserved for Thais.
Official source: Board of Investment One Stop Service: visas and work permits. Checked October 2026.
What the job usually comes with in Phuket
Usual for Phuket, varies by employer. Checked October 2026.
| Housing | Dorms at some resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared evenly; 5-star high season THB 30,000 to 40,000 a month, about half in low season |
| Contract | 1 to 2 years; probation often 119 days |
| Leave | 6 days |
| Income tax | 0% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Phuket
Who can work there by passport, what a job usually includes, and island life.
About Le Meridien Khao Lak Resort & Spa
Le Méridien Khao Lak Resort & Spa is an upscale beachfront resort in Phang Nga, southern Thailand, operated under Le Méridien, Marriott International's globally recognized lifestyle hotel brand. The brand combines contemporary design, destination-inspired experiences, art, food, and thoughtful service for leisure and business travelers. The Khao Lak property caters largely to international guests and offers resort accommodation, restaurants, recreational facilities, meeting areas, and spa services in a relaxed coastal setting. As part of Marriott International, the resort follows established standards for guest service, employee development, operational quality, and the Marriott Bonvoy loyalty program. Employees typically work in a multicultural environment and collaborate across departments to deliver memorable stays. The resort's location provides access to Khao Lak's beaches, national parks, and nearby Andaman destinations, while also offering the lifestyle of a quieter alternative to Phuket.