The Training Manager is responsible for planning, coordinating and evaluating employee training across the hotel. Requirements typically include a diploma or degree in human resources, hospitality, education or a related field, together with experience in hotel training, learning and development or HR. Strong communication, presentation and organizational skills are expected, along with confidence working with employees at all levels. The successful candidate should be familiar with training needs analysis, induction programmes, service standards, compliance training and learning records. Fluency in English is usually required, while knowledge of Malay or other languages is an advantage. The role also requires professionalism, discretion, flexibility and the ability to build a positive learning culture in a busy hotel environment.
Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts under brands such as Marriott Hotels, The Ritz-Carlton, Sheraton, Westin, W Hotels and Courtyard. The company manages and franchises properties in many countries, serving business and leisure travellers through accommodation, dining, meetings and resort experiences. Marriott is known for structured service standards, career development programmes and its global loyalty platform, Marriott Bonvoy. Penang Marriott Hotel is part of this international network and is positioned to serve visitors to Penang, a major Malaysian destination known for heritage, food and coastal tourism. Hotel employees typically work in a multicultural environment, with opportunities to develop operational, leadership and specialist hospitality skills.
Penang Island is one of Malaysia's most attractive places to work and live, combining a strong tourism economy with manufacturing, healthcare, education, technology and international business. Hospitality jobs are available in hotels, restaurants, resorts, events and travel services, while George Town also offers opportunities in retail, offices and creative industries. The island is famous for its UNESCO-listed heritage streets, multicultural communities, hawker food, temples, beaches and relaxed social lifestyle. Living costs are generally lower than Kuala Lumpur, although central housing and transport can vary. Foreign employees normally need an employer-sponsored work permit, with approval depending on the role, qualifications and immigration requirements. Candidates should confirm visa sponsorship, housing, insurance and relocation support before accepting an offer. Penang has an international airport, ferries and road links to the mainland, making relocation and regional travel relatively convenient.
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