The Guest Arrival Expert welcomes guests, assists with arrivals and departures, handles luggage and transportation requests, provides directions and local information, and helps create a smooth first impression. Candidates are expected to have strong customer-service and communication skills, a professional appearance, a helpful attitude, and the ability to remain calm in a busy hotel environment. Previous experience in front office, guest services, bell services, or hospitality is advantageous. Fluency in English is generally required, while Arabic or other languages may be beneficial. The role requires flexibility to work shifts, weekends, and public holidays, along with good teamwork, attention to detail, and confidence using hotel systems.
Four Points by Sheraton Sheikh Zayed Road Dubai is a city hotel located along one of Dubai’s main business and travel corridors. It operates under Four Points by Sheraton, a Marriott International brand known for comfortable accommodation, practical amenities, friendly service, and a relaxed atmosphere for both business and leisure travelers. The hotel typically serves an international guest base and provides services such as accommodation, dining, meeting facilities, guest assistance, and leisure amenities. As part of the Marriott network, the property follows established hospitality, service, safety, and operational standards. Employees may benefit from working in a multicultural environment, gaining experience with international guests, and accessing Marriott-related training and career opportunities. The exact benefits and employment conditions depend on the role, contract, and local company policy.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest number of hospitality, retail, aviation, tourism, and business opportunities. The culture combines Islamic traditions, Arab heritage, and a highly international population, so respectful dress, punctuality, and awareness of local customs are important. Lifestyle options include modern shopping, beaches, desert activities, restaurants, and excellent public transport in major cities. Most expatriates need employer-sponsored residence and work visas; employers commonly arrange the application, medical examination, Emirates ID, and labor documentation after hiring. Candidates should confirm salary, accommodation, transport, meals, insurance, leave, and contract terms before relocating. Dubai can be expensive, particularly for housing, although some hotel employers provide accommodation or allowances. Summers are extremely hot, while winter offers more comfortable outdoor conditions. English is widely used in workplaces, with Arabic being the official language.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...