Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Manager oversees day-to-day hotel operations, coordinating departments such as front office, food and beverage, housekeeping, engineering, and guest services. Candidates typically need relevant hospitality management experience, strong leadership and communication skills, sound commercial awareness, and familiarity with hotel standards and operating systems. The role expects a guest-focused and hands-on manager who can maintain service quality, support revenue and cost objectives, resolve operational issues, coach colleagues, and ensure compliance with Marriott policies, local regulations, health and safety standards, and brand expectations. Flexibility, cultural awareness, professional presentation, and the ability to work varied shifts, weekends, and holidays are also important.

About the employer

Al Samriya Doha, Autograph Collection is a distinctive Marriott-affiliated hotel in Qatar, operating under the Autograph Collection brand. Autograph Collection properties are known for their individual character, locally influenced design, and personalized guest experiences rather than a standardized look. The hotel combines boutique-style hospitality with the systems, training, reservations network, and international service expectations associated with Marriott International. Its operations typically serve leisure travelers, business guests, events, and local visitors, requiring close coordination across rooms, food and beverage, guest services, and support departments. Working for the property can offer exposure to a multicultural hospitality environment, Marriott operating procedures, and Qatar's expanding luxury and tourism sector. Exact benefits, reporting lines, and responsibilities may vary according to the current employment package and property requirements.