Spa Service Expert (Spa Receptionist)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Service Expert (Spa Receptionist) welcomes guests, manages spa appointments, explains treatments and facilities, handles check-in and check-out, processes payments, answers inquiries, and supports retail sales and daily reception administration. Candidates should have previous experience in spa, hotel, wellness, or luxury customer service, strong communication and organization skills, professional grooming, and confidence using reservation or point-of-sale systems. Fluency in English is generally expected; additional languages are advantageous. The role requires a warm, discreet, service-focused attitude, flexibility to work shifts, weekends, and holidays, and the ability to maintain Marriott’s luxury service standards while protecting guest privacy and promoting a relaxing experience.

About the employer

Al Messila, a Luxury Collection Resort & Spa, Doha is a high-end Marriott-affiliated resort in Qatar, designed around wellness, privacy, and refined Arabian hospitality. The property is known for its extensive women’s wellness retreat, spa facilities, fitness services, pools, restaurants, accommodation, and event spaces. As part of Marriott International’s Luxury Collection brand, it serves leisure travelers, families, business guests, and visitors seeking premium experiences in Doha. Employees work in a multicultural environment and are expected to provide polished, personalized service while respecting local customs and guest confidentiality. Marriott typically offers structured training, international service standards, and opportunities for career development across its global hotel network. Specific benefits and employment conditions vary according to the hiring contract and local regulations.