Director of Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Operations leads the hotel’s day-to-day operations across front office, housekeeping, food and beverage, engineering, and guest services. The role generally requires substantial luxury-hotel or resort management experience, strong commercial awareness, leadership ability, and excellent communication skills. Candidates are expected to maintain high service standards, improve guest satisfaction, support financial performance, develop department leaders, manage operational budgets, and ensure compliance with safety and company procedures. Experience with Marriott or another international hotel group is advantageous. The successful candidate should be hands-on, organised, calm under pressure, and committed to creating an exceptional guest experience while building a positive and accountable team culture.

About the employer

The Tasman, a Luxury Collection Hotel, Hobart is a premium Marriott International property located on Hobart’s waterfront in Tasmania. The hotel combines heritage buildings with contemporary architecture and offers luxury accommodation, restaurants, event facilities, and personalised guest services. As part of Marriott’s Luxury Collection, it serves discerning leisure and business travellers seeking distinctive local experiences, refined design, and high service standards. The Tasman draws on Hobart’s food, wine, art, history, and natural environment, giving guests a strong sense of place. Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous brands and countries. Employees can benefit from an international work environment, structured training, career mobility, and access to Marriott’s global hospitality network.