GDS Consulting_ServiceNow Senior Developer

Role summary

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The role involves designing, developing, configuring, and supporting ServiceNow solutions for EY clients, with a focus on secure, scalable, and high-quality implementations. Candidates are generally expected to have strong ServiceNow development experience, knowledge of JavaScript, workflows, integrations, scripting, and platform configuration, along with familiarity with ITSM processes. Experience with ServiceNow certifications, Agile delivery, incident and problem management, and client-facing consulting is advantageous. The successful candidate should be able to analyze requirements, translate business needs into technical solutions, review code, mentor junior developers, collaborate with global teams, and communicate clearly with stakeholders. A bachelor’s degree in information technology, computer science, engineering, or a related field is typically preferred.

About the employer

EY, formerly Ernst & Young, is a global professional services organization providing assurance, consulting, strategy and transactions, and tax services. Its clients include multinational corporations, governments, financial institutions, and growing businesses. EY Global Delivery Services supports the firm’s worldwide operations through technology, analytics, consulting, finance, risk, and other specialist capabilities. The Philippines is an important delivery and talent hub, with teams serving EY offices and clients across multiple countries. EY promotes professional development through structured learning, certifications, international collaboration, and exposure to complex business and technology projects. Its consulting practice helps organizations improve operations, manage risk, modernize technology, and achieve digital transformation. The ServiceNow role sits within this technology consulting environment, combining platform development with client delivery and enterprise service management expertise.