This role supports Grab’s enterprise key-account team in Malaysia by helping manage strategic business clients, coordinate account activities, prepare performance reports, and identify opportunities to improve retention and revenue. Candidates are generally expected to have a degree or relevant experience in business, sales, marketing, account management, or a related field. Strong communication, presentation, organization, and analytical skills are important, along with the ability to work with multiple stakeholders and meet deadlines. Experience using spreadsheets, CRM tools, or data dashboards is beneficial. Grab will expect a proactive, commercially minded candidate who can understand client needs, solve problems, support negotiations, and work effectively in a fast-paced technology environment.
Grab is a Southeast Asian technology company headquartered in Singapore, operating across Malaysia and several other countries in the region. Its platform brings together transport, food delivery, parcel delivery, digital payments, financial services, and other everyday services. Grab works with consumers, driver-partners, delivery-partners, merchants, and corporate customers. In Malaysia, its business includes ride-hailing, GrabFood, GrabExpress, digital payments, and enterprise solutions. The company is known for using technology, data, and regional partnerships to make daily services more accessible and convenient. Employees typically work in a fast-moving, collaborative environment where commercial growth, customer experience, innovation, and responsible business practices are important. The enterprise team focuses on serving organizations with tailored mobility, delivery, payment, and business-support solutions.
Malaysia offers varied opportunities in technology, e-commerce, logistics, finance, tourism, manufacturing, and shared services, especially in Kuala Lumpur, Petaling Jaya, Penang, and Johor. The country combines Malay, Chinese, Indian, and international influences, reflected in its languages, festivals, food, and community life. Kuala Lumpur provides the broadest career market and modern urban lifestyle, while Penang offers a more relaxed island setting, strong technology and manufacturing sectors, and excellent food. Living costs are generally lower than in Singapore, though central Kuala Lumpur housing can be expensive. English is widely used in business, while Malay is the national language. Foreign employees usually require an employment pass sponsored by their employer; approval depends on role, salary, qualifications, and immigration rules. Candidates should secure a formal offer and employer sponsorship before relocating.
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