Grab is seeking a Strategy Business Operations Manager to support seller growth in Indonesia. The role typically involves developing growth strategies, analyzing seller and marketplace performance, identifying operational improvements, managing cross-functional initiatives, and translating business insights into measurable plans. Candidates are expected to have several years of experience in strategy, consulting, business operations, marketplace, sales, or commercial management. Strong analytical and problem-solving abilities, proficiency with data and spreadsheets, project management skills, and excellent communication are important. The successful candidate should be commercially minded, comfortable working with ambiguity, able to influence multiple teams, and focused on improving seller acquisition, engagement, retention, and business results.
Grab is a Southeast Asian technology company founded in 2012 and headquartered in Singapore. It operates a superapp serving millions of consumers, driver-partners, delivery partners, merchants, and businesses across the region. Its services include ride-hailing, food and parcel delivery, digital payments, financial services, and business solutions. Indonesia is one of Grab’s largest and most important markets, with extensive operations across major cities and islands. The company works with local sellers and merchants to help them reach customers through its digital marketplace, while also providing logistics, payments, and promotional tools. Grab’s workplace is generally fast-paced and data-driven, with frequent collaboration across commercial, operations, product, technology, and regional teams. Employees are often expected to manage changing priorities and deliver measurable improvements in a competitive market.
Indonesia offers varied career opportunities across technology, e-commerce, logistics, finance, tourism, manufacturing, and consumer businesses. Jakarta, on Java, is the main corporate and technology hub, while Bandung, Surabaya, and Yogyakarta also have active professional communities. Bali attracts jobs in tourism, hospitality, digital services, and startups, although living costs in popular areas can be high. Indonesian culture is diverse, community-oriented, and generally welcoming; respect for local customs, religion, and workplace etiquette is important. Lifestyle ranges from busy urban living to quieter coastal and island communities, with excellent food and outdoor activities. Foreign employees usually need employer sponsorship and an appropriate work visa or stay permit before starting employment. Relocation planning should include housing, healthcare, transportation, tax registration, and private insurance. Learning basic Bahasa Indonesia is highly useful, especially outside international workplaces and major business districts.
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