Manager, Sales Key Account

Role summary

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The Manager, Sales Key Account role at DHL Singapore typically involves managing strategic customer relationships, protecting and growing revenue, developing account plans, and identifying opportunities across DHL’s logistics and supply-chain services. Candidates are generally expected to have several years of B2B sales or key-account management experience, preferably in logistics, freight forwarding, transportation, or supply-chain solutions. Strong commercial judgment, negotiation, presentation, and communication skills are essential. The successful candidate should be customer-focused, comfortable working with regional and internal stakeholders, able to analyze sales performance, and capable of meeting revenue and profitability targets in a competitive market.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It is part of DHL Group and provides express delivery, air and ocean freight, road transportation, contract logistics, warehousing, e-commerce fulfillment, and supply-chain management services. DHL is widely recognized for its international network, operational scale, technology investment, and strong focus on reliability and sustainability. In Singapore, the company serves multinational corporations, local businesses, manufacturers, retailers, technology companies, and e-commerce organizations. Its workforce includes specialists in sales, operations, customs, transport, warehousing, customer service, and supply-chain consulting. A key-account manager can expect a structured corporate environment, international collaboration, performance-based objectives, and opportunities to work with complex regional customers.

Working in Singapore

Singapore is a compact, highly connected island city-state and a major Asian hub for logistics, finance, technology, aviation, and regional headquarters. Job opportunities are strong for professionals with experience in supply chain, freight forwarding, sales, engineering, healthcare, finance, and digital services. The culture is multicultural, efficient, and generally business-oriented, with English widely used at work. Public transport is excellent, while housing and international-school costs can be high. Singapore offers safe neighborhoods, diverse food, modern healthcare, shopping, parks, and easy travel around Southeast Asia. Foreign professionals usually need employer sponsorship for an Employment Pass or S Pass, subject to salary, qualifications, and government assessment. Relocating typically involves securing a job offer first, arranging housing, opening a bank account, and obtaining health coverage. The climate is hot and humid year-round, with frequent rain.