The Product Manager will own the vision, roadmap and continuous improvement of DHL’s ServiceNow low-code platform in Singapore. The role requires experience in product management, enterprise platforms, ServiceNow, low-code or workflow technologies, Agile delivery and stakeholder management. Candidates should be able to translate business needs into scalable digital solutions, prioritize a product backlog, coordinate technical and business teams, manage platform governance and measure user adoption and value. Strong communication, analytical thinking, vendor-management skills and the ability to work across international teams are expected. Experience with ServiceNow modules, IT service management, automation and enterprise transformation would be advantageous.
DHL Group is a global logistics and supply-chain company headquartered in Germany, operating across international express delivery, freight transportation, contract logistics, e-commerce and postal services. Its best-known brands include DHL Express, DHL Global Forwarding, DHL Supply Chain and DHL eCommerce. The company serves businesses and consumers in more than 220 countries and territories, supported by a large international workforce and extensive transport and warehousing networks. DHL is investing heavily in digital platforms, automation, data, sustainability and technology-led supply-chain solutions. In Singapore, it operates regional and country-level functions spanning logistics, technology, customer service, commercial operations and corporate support. Employees typically work in a multicultural, process-driven environment with opportunities to collaborate across Asia-Pacific and global teams.
Singapore is a compact, highly connected island city with strong opportunities in technology, logistics, supply-chain management, finance, healthcare and regional headquarters roles. English is widely used at work, while the culture is multicultural, efficient and generally respectful of punctuality and hierarchy. Public transport is excellent, healthcare is high quality, and daily life is safe, convenient and modern, although housing and dining in central areas can be expensive. Popular areas for newcomers include the city centre, River Valley, Queenstown, Bishan and the east coast. Foreign professionals usually require an Employment Pass, while some roles may qualify for an S Pass; the employer normally submits the application. Relocating candidates should budget for rent, deposits, insurance and schooling where relevant, and confirm visa eligibility before accepting an offer.
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