Truganina |Site Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Site Operations Manager in Truganina is responsible for leading day-to-day operations at a DHL site, ensuring safe, efficient and reliable service delivery. Requirements typically include demonstrated experience managing warehouse, transport, logistics or distribution operations; strong people-leadership skills; knowledge of workplace health and safety, quality systems and operational KPIs; and the ability to use data to improve performance. Experience in a large, fast-paced supply-chain environment is highly desirable. DHL expects the successful candidate to lead teams effectively, manage customer and stakeholder relationships, control costs, meet service targets, support continuous improvement and maintain compliance with company policies and Australian regulations. Flexibility, resilience, strong communication and a practical, solutions-focused approach are important.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. Its services include express delivery, freight forwarding, contract logistics, warehousing, supply-chain management and e-commerce solutions. DHL is part of DHL Group and employs a large international workforce across transportation, technology, customer service and operations. In Australia, the company supports businesses across sectors such as retail, healthcare, automotive, technology and manufacturing. The Truganina site is located in Melbourne’s western industrial corridor, an important area for warehousing, freight and distribution. DHL generally places strong emphasis on safety, service quality, operational excellence, sustainability, inclusion and employee development. Site Operations Managers help translate these priorities into reliable daily performance by leading teams, managing resources, improving processes and delivering positive outcomes for customers.