The First Line Manager – UK Planning is expected to lead and coordinate a planning team, ensuring accurate resource, transport, workload and schedule planning across UK operations. The role typically requires experience in logistics, transport, workforce planning or operational coordination, alongside strong people-management and organisational skills. Candidates should be confident using planning systems and Microsoft Office, analysing performance data, managing priorities and communicating with operational teams and customers. DHL will expect the successful applicant to improve efficiency, maintain service quality, meet key performance indicators and support a safe, compliant working environment. Flexibility, problem-solving ability and a practical, customer-focused approach are important, as planning requirements may change quickly.
DHL is a global logistics and supply-chain company operating across express delivery, freight, contract logistics, e-commerce and business services. It is part of DHL Group and serves customers in more than 220 countries and territories. In the United Kingdom, DHL employs large teams across warehouses, transport networks, offices, airports and customer operations. The company is known for managing complex international supply chains, parcel and express deliveries, freight forwarding and specialist logistics solutions. DHL places strong emphasis on operational excellence, safety, sustainability, customer service and employee development. Depending on the business division, employees may work in fast-moving environments where accurate planning, teamwork and reliable execution are essential. The organisation generally offers structured training, internal progression opportunities and benefits packages that can include pension contributions, healthcare or employee discounts.
The United Kingdom offers varied opportunities in logistics, transport, planning, warehousing, supply-chain management, technology, finance and customer operations. Major employment centres include London, Birmingham, Manchester, Leeds, Bristol, Glasgow and Belfast, with many logistics roles located near ports, airports and distribution hubs. British workplace culture is generally professional, punctual and collaborative, with clear attention to safety, process and customer service. Lifestyle varies from busy urban living to quieter coastal and rural communities; public transport is widely available, although a car may help for warehouse or depot work. Most non-UK and non-Irish citizens need a visa to work. Skilled Worker eligibility depends on the occupation, salary and an approved employer sponsor. Applicants should check current Home Office rules, sponsorship availability and living costs before relocating. Rent and commuting can be significant, particularly in London and the southeast.
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