Rakuten is seeking a Product Manager for its SAP-focused Business Support Development Department. The role involves planning, improving, and managing SAP-related business systems that support finance, procurement, human resources, and other corporate functions. Candidates should have experience in product or project management, enterprise systems, and SAP implementation or operations. Strong communication skills are required to coordinate business stakeholders, IT teams, and external partners. Experience gathering requirements, defining priorities, managing schedules, and improving business processes will be valuable. The successful candidate is expected to take ownership, understand complex organizational needs, and deliver reliable, scalable solutions in an international working environment. Japanese and English communication skills may be required, depending on assigned projects.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online travel, and advertising. The company is known for integrating multiple services through its Rakuten membership and loyalty platform. Rakuten has a large international workforce and promotes a multicultural, English-friendly workplace in many corporate and technology roles. Its business-support divisions provide the internal platforms, data, and operational systems needed to run the group efficiently. Employees may work with global teams, modern cloud and enterprise technologies, and large-scale business transformation initiatives. Rakuten typically values ownership, innovation, collaboration, and the ability to work across different businesses and cultures.
Japan offers strong opportunities in technology, enterprise software, finance, engineering, hospitality, education, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. The workplace culture generally emphasizes punctuality, teamwork, respect, preparation, and attention to detail, although global companies may offer more flexible practices. Japan provides excellent public transport, reliable infrastructure, safe cities, varied food, and a high quality of life. Housing and commuting costs are highest in Tokyo, while regional cities can be more affordable. Foreign professionals usually need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services visa; employers often support the application. Relocating typically involves arranging a residence card, local registration, health insurance, pension, a bank account, and housing. Learning basic Japanese is highly recommended for daily life, administration, and building local connections.
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