Product Manager (SAP) - Business Support Development Department (BSD)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Rakuten is seeking a Product Manager for its SAP-focused Business Support Development Department. The role involves planning, improving, and managing SAP-related business systems that support finance, procurement, human resources, and other corporate functions. Candidates should have experience in product or project management, enterprise systems, and SAP implementation or operations. Strong communication skills are required to coordinate business stakeholders, IT teams, and external partners. Experience gathering requirements, defining priorities, managing schedules, and improving business processes will be valuable. The successful candidate is expected to take ownership, understand complex organizational needs, and deliver reliable, scalable solutions in an international working environment. Japanese and English communication skills may be required, depending on assigned projects.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, online travel, and advertising. The company is known for integrating multiple services through its Rakuten membership and loyalty platform. Rakuten has a large international workforce and promotes a multicultural, English-friendly workplace in many corporate and technology roles. Its business-support divisions provide the internal platforms, data, and operational systems needed to run the group efficiently. Employees may work with global teams, modern cloud and enterprise technologies, and large-scale business transformation initiatives. Rakuten typically values ownership, innovation, collaboration, and the ability to work across different businesses and cultures.