Platform Engineer for AI Native SDLC - Business Support Development Department (BSD)

Role summary

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Rakuten is seeking a platform engineer to help build an AI-native software development lifecycle for its Business Support Development Department. The role typically requires professional experience in platform, DevOps, cloud, or software engineering; familiarity with CI/CD, Kubernetes, infrastructure as code, APIs, observability, and major cloud platforms; and strong programming and scripting skills. Experience integrating generative AI into development workflows, improving developer productivity, and operating reliable internal platforms is highly valuable. Candidates are expected to design scalable solutions, automate repetitive processes, collaborate with development and business teams, document technical decisions, and continuously improve security, quality, and delivery speed. Business-level communication in English is likely important, while Japanese ability may be advantageous.

About the employer

Rakuten Group, headquartered in Tokyo, is a major Japanese technology and internet company founded in 1997. Its businesses span e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. The company operates a broad ecosystem that allows customers to use Rakuten services and earn and spend Rakuten Points across products. Rakuten Mobile and its expanding telecommunications infrastructure are also important parts of the group. Rakuten has a highly international workforce and commonly uses English in corporate and engineering environments, supported by its Englishnization initiative. Technology teams work on large-scale platforms, cloud services, data systems, artificial intelligence, and customer-facing products. The company offers opportunities to work in a fast-moving, globally oriented environment, although priorities and working practices can vary between departments.