The Receptionist welcomes guests, manages check-in and check-out, handles reservations and payments, answers enquiries, coordinates with hotel departments, and helps resolve guest concerns professionally. Candidates are generally expected to have previous front-office or hospitality experience, strong spoken English, good communication and customer-service skills, and confidence using hotel property-management systems. Knowledge of additional languages, especially Arabic or Russian, is advantageous. The role requires a polished appearance, accurate administrative skills, patience, cultural awareness, and flexibility to work rotating shifts, weekends, and public holidays. Experience in a luxury resort or international hotel environment is preferred. Candidates should be organised, guest-focused, able to remain calm under pressure, and willing to support the service standards of Rixos The Palm Hotel & Suites.
Rixos The Palm Hotel & Suites Dubai is a luxury beachfront resort located on Dubai’s Palm Jumeirah. It operates under the Rixos brand, part of Accor, a major international hospitality group with hotels and resorts worldwide. The property is known for its all-inclusive positioning, leisure facilities, restaurants, bars, spa services, pools, private beach, and family-oriented entertainment. Its guest profile includes international holidaymakers, families, couples, and premium leisure travellers. Employees work in a multicultural environment where attentive service, personal presentation, teamwork, and guest satisfaction are highly valued. As part of Accor, the hotel may provide structured training, internal career opportunities, staff benefits, and exposure to international hospitality standards. Front-office employees are expected to represent the resort warmly while maintaining efficient and accurate operational procedures.
The United Arab Emirates is not an island country, but Dubai offers a coastal resort lifestyle with beaches, water activities, shopping, dining, and year-round hospitality employment. Opportunities are strongest in hotels, restaurants, tourism, events, retail, aviation, and luxury services. UAE culture combines Emirati traditions with a highly international population; respectful dress, polite conduct, and awareness of Islamic customs are important. Dubai is modern, fast-paced, and generally safe, though living costs can be high, especially for private accommodation. Employers commonly sponsor work visas, arrange medical testing and Emirates ID processing, and may provide accommodation, transport, meals, insurance, and flights. Never work on a tourist visa. Confirm the written offer, salary, service charge, working hours, accommodation, leave, and end-of-service benefits before relocating. Public transport is convenient, while taxis and ride-hailing services are widely available.
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