The Food & Beverage Supervisor supports the smooth operation of restaurants, bars, banquets and other dining services at SO/ Auckland. Requirements generally include hospitality experience, supervisory or team-lead experience, strong food and beverage knowledge, excellent customer service skills, and the legal right to work in New Zealand. The successful candidate is expected to lead and motivate service teams, coordinate shifts, maintain presentation and service standards, handle guest requests and complaints professionally, support training, monitor stock and cash procedures, and follow health, safety and responsible-service requirements. Flexibility to work evenings, weekends and public holidays is essential. A confident, energetic personality and a genuine interest in delivering stylish, memorable guest experiences are highly valued.
SO/ Auckland is a luxury lifestyle hotel in Auckland operated by Accor, one of the world's largest hospitality groups. Located in the city centre near the waterfront, the hotel combines contemporary design, local character and a vibrant food, beverage and entertainment offering. SO/ is Accor's bold, fashion-led luxury brand, known for expressive interiors, creative dining, distinctive service and an energetic atmosphere. Accor provides career opportunities across hotels, restaurants and corporate functions, with access to international brands, training and employee benefits. At SO/ Auckland, team members work in a dynamic environment serving leisure travellers, business guests, event attendees and local customers. The property places strong emphasis on guest engagement, teamwork, quality standards and creating memorable experiences that reflect Auckland's modern, diverse identity.
New Zealand offers hospitality, tourism, healthcare, construction, agriculture, technology and professional job opportunities, particularly in Auckland, Wellington, Christchurch and Queenstown. The culture is friendly, informal and multicultural, with strong respect for work-life balance, fairness and practical teamwork. Auckland provides varied dining, beaches, public transport and urban amenities, although housing costs can be high. Outdoor activities such as hiking, surfing and boating are easily accessible. Visa options may include the Accredited Employer Work Visa, Working Holiday Visa, Skilled Migrant Category Resident Visa and other employer-supported pathways; eligibility depends on nationality, age, qualifications, experience and the employer's accreditation. Before relocating, candidates should confirm immigration requirements, employment conditions, tax obligations, healthcare access and accommodation costs through official New Zealand government sources. A job offer and valid work rights are normally required before starting employment.
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