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Recepcionista Polivalente

Spain Islands ibis Madrid Alcobendas €18,000–€24,000 gross per year, depending on experience, shifts, collective agreement, and benefits*
Job Description

The Recepcionista Polivalente provides a friendly and efficient welcome to guests, manages check-ins and check-outs, handles reservations and payments, answers enquiries, and supports other hotel departments when required. Candidates are generally expected to have customer-service experience, strong communication skills, a professional attitude, and good organisational abilities. Fluency in Spanish is essential, while English and other languages are valuable. Flexibility to work rotating shifts, including nights, weekends, and public holidays, is normally required. Familiarity with hotel reservation or property-management systems is an advantage. The successful candidate should be reliable, guest-focused, calm under pressure, and comfortable performing varied operational duties in a busy hotel environment.

Company Info

ibis is Accor’s internationally recognised economy hotel brand, offering practical, comfortable, and accessible accommodation for business and leisure travellers. Its hotels typically focus on friendly service, efficient operations, modern rooms, and convenient locations. ibis Madrid Alcobendas is located in Alcobendas, within the Madrid metropolitan area, and serves visitors travelling for business, events, tourism, and local activities. As part of Accor, the hotel benefits from an international hospitality network, employee development opportunities, staff benefits, and access to the ALL – Accor Live Limitless loyalty programme. The role reflects ibis’s emphasis on welcoming service, operational flexibility, and consistent guest experiences. Employees are generally expected to work collaboratively, represent the brand professionally, and contribute to a positive atmosphere for both guests and colleagues.

Destination Guide

Spain’s main island destinations include the Balearic Islands—Mallorca, Menorca, Ibiza, and Formentera—and the Canary Islands, including Tenerife, Gran Canaria, Lanzarote, and Fuerteventura. Tourism creates regular opportunities in hotels, restaurants, reception, housekeeping, entertainment, transport, and property services, although many positions are seasonal. Island life offers a relaxed outdoor lifestyle, warm weather, beaches, water sports, and strong local traditions. Spanish is important for daily life and customer-facing work; English and German are especially useful in many tourist areas. EU, EEA, and Swiss citizens can generally live and work in Spain with the required registration. Non-EU nationals usually need a work visa or residence permit arranged with an employer. Before relocating, research accommodation, transport, healthcare, seasonal rent increases, and island-specific job contracts.

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