The Host or Hostess welcomes guests, manages reservations and seating, answers enquiries, and helps create a smooth and hospitable dining experience at Big Bay Cafe. Candidates should have a friendly, polished manner, strong communication and customer-service skills, and the ability to remain calm in a busy restaurant. Previous experience in hotel or restaurant service is preferred, along with good English; Cantonese and other languages are advantageous. The successful candidate is expected to maintain professional grooming, coordinate effectively with restaurant colleagues, handle guest requests attentively, and work flexible shifts including weekends and public holidays.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other regions. Its portfolio includes the Shangri-La, Kerry Hotels, JEN and Traders brands. Shangri-La hotels are known for personalised service, comfortable accommodation, quality dining and strong connections with local culture. The company employs a large international workforce and offers opportunities in guest services, food and beverage, culinary operations, housekeeping, sales and corporate functions. In Hong Kong, Shangri-La operates well-established luxury properties serving business travellers, residents and international visitors. Employees are generally expected to demonstrate warmth, professionalism, teamwork and attention to detail while upholding the group’s high service standards.
Hong Kong is a compact, energetic destination combining dense urban districts, traditional neighbourhoods, beaches and country parks. Hospitality opportunities are strongest in hotels, restaurants, luxury retail, tourism, events and catering, with Cantonese and English particularly valuable. The culture blends Chinese traditions with international influences; employees should expect a fast-paced, service-focused environment and generally long working hours in peak periods. Public transport is excellent, and accommodation can be expensive, especially on Hong Kong Island and Kowloon, so many workers share flats or live in the New Territories. Foreign nationals normally need an employment visa sponsored by an employer before starting work; approval depends on a genuine position, suitable qualifications and market conditions. Candidates should confirm accommodation, meals, medical coverage, working hours and visa support in the offer. Hong Kong’s humid summers, efficient transport and diverse food scene make relocation convenient but relatively costly.
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