The Event Sales Manager (Wedding Planner) is responsible for generating wedding and social-event business, managing enquiries, preparing proposals, conducting venue visits, and coordinating arrangements from the first consultation through the event. Candidates should have a hospitality, events, sales, or related background, with experience in wedding planning or hotel event sales preferred. Strong communication, negotiation, organisation, presentation, and customer-service skills are essential. The role requires knowledge of banquet operations, menus, event packages, and local suppliers. The successful candidate is expected to achieve sales targets, maintain accurate records, build relationships with couples and agencies, coordinate closely with culinary and operations teams, and deliver memorable events while protecting guest satisfaction and hotel revenue. Flexibility to work evenings, weekends, and public holidays is required.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, meeting facilities, and destination experiences. In Malaysia, Shangri-La operates well-established city and resort hotels, serving business travellers, leisure guests, weddings, conferences, and local celebrations. The company places strong emphasis on personalised service, employee development, operational excellence, and creating memorable guest experiences. A role with Shangri-La typically involves close teamwork across departments and regular interaction with international guests, event organisers, suppliers, and corporate clients. Benefits may include staff meals, hotel discounts, training, medical coverage, and performance-related incentives, depending on the property and employment package.
Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail, and corporate services, particularly in Kuala Lumpur, Penang, Langkawi, Sabah, and Sarawak. Island and resort locations provide a relaxed lifestyle, tropical beaches, outdoor activities, and a strong tourism culture, although housing and transport can be more limited than in major cities. Malaysian culture is diverse, combining Malay, Chinese, Indian, Indigenous, and international influences, with English commonly used in hospitality workplaces. Foreign employees generally need an employer-sponsored Employment Pass, and the company normally handles the application and supporting documents; approval should be secured before starting work. Relocation costs, accommodation, tax status, healthcare, and dependent visas should be confirmed in the offer. Malaysia has a warm climate year-round, affordable food, and good regional travel links, but candidates should be comfortable with peak-season schedules, weekend work, and occasional transfers between city and resort properties.
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