The Team Leader, Shophouse is responsible for supervising daily operations at Shophouse, maintaining excellent food and beverage service standards, coordinating team members, handling guest requests, and supporting smooth opening and closing procedures. Candidates should have relevant hospitality or food and beverage experience, with previous supervisory experience preferred. Strong communication, customer-service, problem-solving, and leadership skills are expected. The role requires a professional appearance, attention to detail, flexibility to work shifts, weekends, and public holidays, and the ability to coach colleagues while ensuring compliance with hygiene, safety, and company standards.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its brands are known for warm Asian hospitality, high service standards, and personalised guest experiences. Shangri-La Singapore is a well-established luxury hotel set in extensive gardens near Orchard Road. The property offers guest rooms and suites, restaurants and bars, meeting facilities, wellness services, and recreational amenities. Employees typically work in a multicultural environment with structured operating standards, training opportunities, and career pathways across the group. The company places strong emphasis on guest satisfaction, teamwork, professional development, responsible business practices, and creating memorable experiences for both leisure and business travellers.
Singapore is a compact, highly connected island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Hospitality roles are available in luxury hotels, resorts, restaurants, clubs, and event venues, although competition can be strong. The culture is multicultural, orderly, and service-focused, with English widely used alongside Mandarin, Malay, and Tamil. Lifestyle benefits include excellent public transport, reliable infrastructure, diverse food, shopping, parks, and easy regional travel. Living costs, particularly rent, are high, so accommodation and transport should be considered carefully. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector requirements. Candidates should secure a written offer and approved pass before starting work, and verify current requirements with Singapore’s Ministry of Manpower.
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