The Assistant Events Manager supports the planning and delivery of conferences, weddings, banquets, meetings and other functions at Shangri-La. Requirements typically include hospitality or event-management experience, strong organisational and communication skills, attention to detail, computer proficiency and the ability to manage multiple deadlines. Experience with hotel event operations, sales coordination, budgets and customer service is advantageous. The successful candidate is expected to coordinate with clients and hotel departments, prepare event details, monitor setup and service standards, resolve issues promptly and help achieve guest satisfaction and revenue targets. Flexibility is important, as the role may involve evenings, weekends and public holidays.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The brand is known for personalised Asian-inspired hospitality, high service standards and extensive facilities, including restaurants, meeting spaces, spas and leisure amenities. In Malaysia, Shangri-La operates established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The company employs people across hotel operations, food and beverage, events, guest services, finance and leadership. An Assistant Events Manager would usually work closely with sales, banquet, culinary, front-office and operations teams to deliver smooth, memorable functions. Shangri-La generally values professionalism, cultural awareness, teamwork, guest focus and continuous service improvement.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Event professionals can find roles in hotels, convention centres, beach resorts, restaurants and destination-management companies. Workplace culture is generally respectful and team-oriented, with English widely used in international hotels; Malay is the national language, while Mandarin and other languages are also useful. Lifestyle ranges from busy urban living to relaxed island life, with affordable food, tropical weather and diverse cultural traditions. Foreign nationals normally need an employment pass sponsored by the employer, and should secure approval before starting work. Employers commonly assist with documentation, although requirements vary by nationality and role. Relocation planning should include housing, transport, healthcare, local banking and climate considerations. Malaysia is well connected, but island locations may have fewer amenities and seasonal tourism patterns.
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