The Director of Business Development, RSR & GSH is expected to lead commercial growth for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree or diploma in hotel management, business, marketing, or a related field, together with substantial experience in luxury hospitality sales, business development, and market strategy. The candidate should understand Malaysia’s tourism and corporate markets, build strong relationships with travel partners and key accounts, identify new revenue opportunities, and work closely with sales, marketing, revenue, and operations teams. Strong leadership, negotiation, communication, presentation, analytical, and networking skills are essential. Experience managing teams and delivering budgets, targets, and business plans is highly desirable.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, distinctive resort experiences, and strong attention to guest satisfaction. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, two established properties serving luxury leisure, family, corporate, meetings, and events markets. The company generally offers structured professional development, international exposure, employee benefits, and opportunities to work within a large global hotel network. This role supports the commercial performance and market positioning of both properties, requiring close collaboration with regional and local hospitality partners.
Penang Island is one of Malaysia’s most attractive places to work and live, combining beaches, heritage streets, excellent food, and a relaxed urban lifestyle. Hospitality offers opportunities in hotels, resorts, restaurants, events, tourism, wellness, and travel services, especially around Batu Ferringhi and George Town. The culture blends Malay, Chinese, Indian, and international influences, and English is widely used in business and tourism. Living costs are generally lower than Kuala Lumpur, although beachfront housing can be more expensive. Employees relocating from overseas normally need employer sponsorship for an employment pass, with approval handled through Malaysian immigration and related authorities. Candidates should confirm visa eligibility, medical requirements, tax obligations, accommodation support, and schooling needs before accepting an offer. Penang has an international airport, reliable healthcare, shopping, public transport, and a broad expatriate community.
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