Service Associate - Finance Risk Control

Job Description

The Service Associate – Finance Risk Control supports financial control, compliance, and risk-management activities at Shangri-La. Typical responsibilities include reviewing transactions, checking adherence to policies, assisting with internal audits, preparing reports, identifying control weaknesses, and following up on corrective actions. Candidates should have a diploma or degree in accounting, finance, business, or a related field, along with strong attention to detail and basic knowledge of internal controls. Experience in hospitality finance, audit, or risk management is advantageous. The role requires good numerical, analytical, organizational, and communication skills, proficiency in Microsoft Office, discretion when handling confidential information, and the ability to work independently while collaborating with hotel departments.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized Asian-inspired service, premium accommodation, dining, wellness, and business facilities. In Malaysia, Shangri-La operates established hotels and resorts serving leisure travelers, corporate guests, meetings, and events. The company emphasizes guest satisfaction, operational excellence, integrity, teamwork, and employee development. A finance risk-control position typically works closely with the finance department and other hotel teams to safeguard assets, maintain accurate records, strengthen internal procedures, and support compliance with company policies and local regulations. Benefits may vary by property but can include staff meals, uniforms, training, medical coverage, and hotel or group discounts.

Destination Guide

Malaysia is not one island but a diverse country spanning Peninsular Malaysia and Malaysian Borneo, with popular island destinations such as Langkawi, Penang, Redang, Tioman, and parts of Sabah and Sarawak. Hospitality, tourism, finance, retail, technology, healthcare, and manufacturing provide employment opportunities, especially in Kuala Lumpur, Penang, Johor, Kota Kinabalu, and major resort areas. The culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences; English is widely used in business and hotels. Living costs are moderate, though Kuala Lumpur and resort islands can be more expensive. Beaches, rainforests, food markets, and warm weather shape the lifestyle. Foreign employees generally need an employer-sponsored Employment Pass or other approved work authorization before starting work. Relocation involves securing accommodation, insurance, banking arrangements, and transport, while island locations may have fewer services and seasonal job patterns.