The Business Development Manager - MICE is expected to generate and grow meetings, incentives, conferences and exhibitions business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or a related field, proven experience in hotel sales or MICE development, strong knowledge of the UAE market, and an established network of corporate, agency and event contacts. The candidate should be commercially driven, confident in negotiations and presentations, and capable of achieving revenue targets. Responsibilities include identifying new accounts, preparing proposals, conducting site inspections, managing client relationships, coordinating with hotel departments, and converting leads into confirmed events. Excellent communication, organization, local market awareness and flexibility for travel and irregular working hours are expected.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for Asian-inspired hospitality, personalized service, upscale accommodation, restaurants, wellness facilities and event venues. Its UAE properties serve leisure travelers, corporate clients, weddings and large-scale MICE events, combining international service standards with local market knowledge. Shangri-La places strong emphasis on guest satisfaction, colleague development, teamwork and professional presentation. Depending on the property and employment package, employees may receive benefits such as accommodation or housing allowance, transportation, meals, medical insurance, annual leave, air tickets and performance-related incentives. The organization offers opportunities across hotel operations, sales, finance, culinary, engineering and guest services.
The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with extensive opportunities in hospitality, tourism, aviation, retail, events and business services. The culture blends Emirati traditions with a large international population; respect for religion, modest public behavior and workplace professionalism are important. Lifestyle is modern and convenient, with excellent restaurants, shopping malls, beaches, desert activities and strong public infrastructure. Summers are extremely hot, while winters are pleasant and popular for outdoor events. Overseas employees normally require an employer-sponsored employment visa, medical screening, Emirates ID and work permit. Employers often assist with relocation, accommodation, transport, insurance and flights, although packages vary. Candidates should confirm housing costs, probation terms, commission structure and benefits before accepting an offer. Dubai and Abu Dhabi can be expensive, particularly for rent, but salaries are generally tax-free for individuals.
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