Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team with administrative and operational tasks, including preparing proposals, quotations, contracts and reports, updating customer records, coordinating appointments, and responding to client enquiries. Candidates should have a diploma or degree in hospitality, business, marketing or a related field, along with strong communication, organisation and computer skills. Previous experience in hotel sales, events or customer service is advantageous. The role requires accuracy, professional presentation, teamwork and the ability to manage multiple deadlines. The successful candidate is expected to provide prompt client support, maintain positive relationships with corporate and leisure accounts, and help the sales team achieve revenue and service objectives.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for its warm Asian hospitality, personalised service and premium guest experiences. Shangri-La Hotel Singapore is a landmark five-star property set within extensive tropical gardens near Orchard Road. It offers luxury accommodation, restaurants, event facilities, wellness services and business amenities for leisure and corporate guests. Employees typically work in a multicultural environment with strong standards for service excellence, professionalism and guest care. Career opportunities are available across hotel operations, sales, events, food and beverage, finance, engineering and other hospitality functions.

Destination Guide

Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, events, retail, technology and finance. The work culture is professional, multicultural and generally fast-paced, with emphasis on punctuality, service quality and clear communication. Public transport is efficient, while housing, dining and healthcare are convenient but relatively expensive. English is widely used at work, alongside Mandarin, Malay and Tamil. Foreign employees usually need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and government requirements. Employers commonly guide successful candidates through the application process, but relocation costs and accommodation should be discussed in advance. Singapore’s warm climate, international community, safety and excellent connectivity make it attractive for career development, although living costs and competitive employment conditions should be carefully considered.