The Sales Coordinator supports the hotel’s sales team with administrative and operational tasks, including preparing proposals, updating customer records, coordinating appointments, handling correspondence, preparing reports and assisting with client events or site inspections. Candidates should have relevant experience in hotel sales, hospitality administration or a related field, along with strong organisation, communication and computer skills. Professional English is generally required, while Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to be well presented, detail-oriented, responsive and able to manage multiple deadlines while delivering courteous service to guests, corporate clients and travel partners.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is known for personalised service, elegant properties and its long-standing focus on genuine Asian hospitality. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving luxury, business and lifestyle travellers. In Hong Kong, the group operates prominent properties including Island Shangri-La and Kowloon Shangri-La. Employees typically work in a multicultural environment with opportunities to develop skills across hotel operations, sales, events and guest relations. Benefits and conditions vary by property and position but may include staff meals, uniforms, training, medical coverage and hotel accommodation or travel privileges.
Hong Kong is a compact, highly connected destination with strong opportunities in hospitality, tourism, retail, finance, technology and professional services. Hotel roles are concentrated around Hong Kong Island, Kowloon, Tsim Sha Tsui, Admiralty, Central, Causeway Bay and the airport area. The culture blends Cantonese traditions, international business and diverse expatriate communities. Residents enjoy excellent public transport, harbour views, hiking trails, beaches, shopping and an extensive dining scene, although rent and daily expenses can be high. Hong Kong has a fast-paced working lifestyle and English is widely used in hotels, while Cantonese and Mandarin improve career prospects. Overseas professionals generally need an employment visa sponsored by an eligible employer, with qualifications and relevant experience considered. Candidates should secure a written offer, confirm visa sponsorship, arrange accommodation and budget carefully before relocating.
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