The Host/Hostess welcomes guests, manages restaurant seating, handles reservations, coordinates table availability, and supports smooth service at Big Bay Cafe. Candidates should have a friendly, polished manner, strong communication skills, and a customer-focused attitude. Previous experience in hotel or restaurant operations is preferred, while knowledge of English and Cantonese or Mandarin is advantageous. The role requires professional grooming, attention to detail, reliability, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Candidates should be comfortable working as part of a multicultural hospitality team and delivering the high service standards associated with Shangri-La.
Shangri-La is a leading luxury hospitality group founded in Asia, operating hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other destinations. The company is recognized for warm Asian hospitality, high service standards, distinctive dining, and personalized guest experiences. Its Hong Kong properties serve international travelers, business guests, and local customers through accommodation, restaurants, meeting facilities, wellness services, and event venues. Employees typically work in a multicultural environment with opportunities for hospitality training, career development, staff dining, medical coverage, and other benefits, depending on the property and employment contract. A Host or Hostess at Big Bay Cafe would contribute directly to the first impression and overall dining experience by welcoming guests and coordinating front-of-house service.
Hong Kong offers strong opportunities in hotels, restaurants, finance, retail, aviation, technology, education, and professional services. Hospitality workers can find roles in luxury hotels, independent restaurants, clubs, and event venues, although competition is high and Cantonese is valuable for customer-facing positions. The culture is energetic and international, combining Chinese traditions, global influences, excellent food, festivals, and a fast-paced working style. Lifestyle options range from dense urban neighborhoods and shopping districts to beaches, hiking trails, outlying islands, and efficient public transport. Foreign nationals normally need an approved employment visa sponsored by an employer before starting work; requirements vary by nationality and qualification. New arrivals should budget carefully for rent, deposits, transport, and healthcare, as accommodation can be expensive. Employers may provide staff housing or allowances, but this should be confirmed in the offer.
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