The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes accurately, clearing tables, processing payments and maintaining high service standards. Candidates should be courteous, presentable and comfortable working in a busy hotel restaurant. Previous experience in Chinese dining, fine dining or an international hotel is helpful, although training may be provided. Good Cantonese and conversational English are typically expected; Mandarin is an advantage. The role requires teamwork, attention to detail, flexibility for shifts, weekends and public holidays, and a genuine interest in delivering warm, efficient guest service.
Shangri-La Group is an international luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts and distinctive Asian-inspired service. Its portfolio spans Asia, the Middle East, Europe, North America and other major destinations, operating under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La properties are known for comfortable accommodation, premium dining, attentive service and strong local character. In Hong Kong, the group operates prominent hotels such as Island Shangri-La and Kowloon Shangri-La, serving business travellers, leisure guests and major events. Employees generally work in professional, multicultural environments with structured service standards, training opportunities and opportunities to progress across departments or international properties. Benefits and exact conditions vary by hotel, position and employment contract.
Hong Kong offers opportunities in hotels, restaurants, retail, finance, technology, logistics and professional services. Hospitality work is concentrated on Hong Kong Island, Kowloon and major resort areas, with strong demand during tourism and events seasons. The culture blends Cantonese traditions, international influences, festivals, fast-paced city life and excellent food. Public transport is efficient, although accommodation can be expensive and living space is often limited. New arrivals should budget carefully for rent, deposits, transport and healthcare. Non-residents normally need an approved employment visa before starting work; the employer usually sponsors the application, and qualifications, experience and a confirmed job offer may be required. Check current Immigration Department rules before relocating. English is widely used in hotels, while Cantonese is highly valuable for daily life and guest service. Hong Kong Island, Kowloon and the New Territories offer different lifestyles, from dense urban districts to quieter coastal and hiking areas.
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