Senior Human Resources Executive

Job Description

The Senior Human Resources Executive supports the hotel’s people strategy across recruitment, onboarding, employee relations, performance management, training, HR administration and compliance with Malaysian employment legislation. Candidates are generally expected to have a diploma or degree in Human Resources, business administration or a related discipline, along with several years of hotel or service-industry HR experience. Strong knowledge of local labour practices, payroll coordination, HR systems and workplace policies is useful. The role requires excellent communication, discretion, organisation and problem-solving skills, with the ability to advise managers, support employees and handle confidential matters professionally. Experience in a multicultural hospitality environment and good English communication are likely to be valued.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and service-led guest experience. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La brand and related hospitality concepts. Its Malaysian operations include city hotels and resort properties, offering accommodation, dining, meetings, recreation and wellness facilities. Shangri-La places strong emphasis on personalised service, colleague development, cultural awareness and operational excellence. Human Resources teams typically support recruitment, employee engagement, learning and development, labour compliance and a positive workplace culture. Working for the company can provide exposure to international hospitality standards, diverse colleagues and structured career opportunities, although hotel work often involves busy periods, rotating schedules and close coordination with many departments.

Destination Guide

Malaysia offers varied opportunities in hospitality, tourism, retail, technology, education, healthcare and business services. Popular island destinations include Langkawi, Penang, Tioman, Redang, Perhentian and parts of Sabah, while Kuala Lumpur and major mainland cities provide broader career options. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals, languages and daily life. Island living is generally relaxed, outdoors-focused and community-oriented, but can be more expensive or less convenient for imported goods and specialist services. English is widely used in tourism and business, while Malay is the national language. Foreign employees normally need an employment pass arranged and sponsored by their employer before starting work. Applicants should confirm eligibility, medical or document requirements, accommodation, transport and local employment conditions. Climate is tropical, hot and humid, with seasonal monsoon patterns depending on the coast.