The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance and payroll coordination, training, performance management, policy implementation, and compliance with Indonesian employment regulations. Candidates should ideally have a degree or diploma in Human Resources, Business Administration, Hospitality, or a related field, together with several years of hotel or hospitality HR experience. Strong communication, organization, confidentiality, problem-solving, and interpersonal skills are expected. Familiarity with Indonesian labor law, HR systems, employee engagement, and hotel operations is advantageous. The successful candidate should be approachable, service-minded, commercially aware, and able to work flexibly in a multicultural environment.
Shangri-La Group is a leading luxury hospitality company founded in Asia and recognized for its warm, personal approach to service. The group operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Its properties typically combine accommodation, restaurants, events, wellness facilities, and business services. Shangri-La places strong emphasis on guest satisfaction, colleague development, cultural awareness, and responsible business practices. In Indonesia, its hotels serve both international and domestic travelers and employ diverse teams across rooms, food and beverage, events, engineering, finance, and human resources. Conditions and benefits vary by property, seniority, and local employment policies.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, and other resort destinations. Bali has the largest international tourism market and a relaxed, multicultural lifestyle, while Jakarta and Surabaya provide more corporate hotel and business opportunities. Indonesian culture values courtesy, community, religious diversity, and respectful workplace relationships. Employees can enjoy beaches, nature, local cuisine, festivals, and relatively affordable living, although Bali housing costs are higher in popular areas. Foreign hires generally need employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers usually coordinate immigration documentation, contracts, insurance, and sometimes accommodation or meals. Candidates should confirm salary, service charge, housing, transport, leave, medical coverage, tax treatment, and relocation assistance before accepting an offer. Basic Indonesian language skills are useful, while English is commonly required in international hotels.
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