The Director of Business Development, RSR & GSH is expected to lead commercial growth, partnerships and market development for Shangri-La properties or business units in Malaysia. Requirements typically include a degree in business, hospitality, marketing or a related field, with substantial experience in hotel sales, business development, account management or commercial strategy. Strong knowledge of the Malaysian hospitality market, corporate and leisure segments, negotiation skills and an established industry network are important. The successful candidate should be commercially driven, confident presenting to senior stakeholders, capable of developing revenue opportunities and comfortable working across departments and properties. Fluency in English is normally required, while knowledge of Malay or other regional languages is advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for its high-service standards, refined guest experiences and strong Asian hospitality heritage. Its portfolio includes city hotels, beach resorts and destination properties under brands such as Shangri-La, Kerry Hotels, JEN and Traders. In Malaysia, Shangri-La has operated well-known properties in Kuala Lumpur, Penang and other destinations, serving business travellers, families, groups and luxury leisure guests. Employees typically work in an international environment with structured operating standards, sales targets and opportunities to move between departments or properties. A senior business development director would be expected to support commercial performance, strengthen strategic relationships and represent the company professionally in the market.
Malaysia offers varied opportunities in hotels, resorts, tourism, food and beverage, sales, wellness and corporate services. Popular island destinations include Langkawi, Penang, Redang, Perhentian, Tioman and Pangkor, while Kuala Lumpur remains the main centre for corporate and regional roles. Life on the islands is generally relaxed, warm and outdoors-oriented, with beaches, diving, local food and strong community traditions. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous influences, and English is widely used in business and tourism. Costs are usually lower than in major Western cities, although island accommodation and transport can be seasonal and more expensive. Foreign professionals normally need employer sponsorship for an Employment Pass before starting work; requirements depend on salary, qualifications, nationality and the sponsoring company. Candidates should confirm current immigration rules, healthcare coverage, housing and relocation support directly with the employer.
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