The Captain supports the restaurant manager in supervising daily service, coordinating servers, maintaining high guest-service standards and ensuring efficient communication between the dining room and kitchen. Candidates should have previous experience in a quality hotel or restaurant, strong knowledge of food and beverage service, good communication skills and a professional, customer-focused approach. Familiarity with luxury hospitality standards, point-of-sale systems and wines or menu items is advantageous. The successful candidate is expected to lead by example, handle guest requests and complaints courteously, train junior team members, maintain cleanliness and hygiene standards, and work flexible shifts including evenings, weekends and public holidays.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and a strong focus on personalised guest experiences. Its Hong Kong properties, including Island Shangri-La and Kowloon Shangri-La, offer upscale accommodation, acclaimed restaurants, meeting facilities and wellness services. Employees typically work in a multicultural environment with structured operational training, opportunities for internal development and benefits that may include meals, uniform provision, medical coverage, staff rates and service charge. Restaurant Captains contribute directly to the group’s reputation by coordinating smooth dining-room operations and ensuring guests receive attentive, polished service.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, finance, retail and professional services, with especially active recruitment in luxury hospitality. The culture blends Cantonese traditions, international influences, excellent food and a fast-paced urban lifestyle. Residents enjoy efficient public transport, dense shopping and dining districts, hiking trails, beaches and nearby islands, although housing is expensive and space is limited. English is widely used in business and hotels, while Cantonese is valuable for customer-facing roles; Mandarin is also useful. Overseas employees generally need an employer-sponsored Hong Kong employment visa, and the employer normally provides supporting documentation. Applicants should confirm eligibility, salary, accommodation and benefits before accepting an offer. New arrivals should budget carefully for rent, deposits, transport and daily expenses, and arrange a local bank account, phone service and suitable health coverage after arrival.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...