The Service Leader – Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or a large organisation. The candidate should understand supplier sourcing, negotiations, contracts, inventory controls, quality standards, and cost management. Strong communication, analytical, organisational, and vendor-management skills are expected. Familiarity with procurement systems and Microsoft Office is useful. The role requires integrity, commercial awareness, attention to detail, and the ability to work with several departments and properties while meeting deadlines and maintaining reliable supplier relationships.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for Asian-inspired hospitality, attentive service, and a strong focus on guest experience. In Malaysia, Shangri-La operates prominent properties in destinations such as Kuala Lumpur, Penang, Kota Kinabalu, and Rasa Ria. Employees typically work in a multicultural environment with structured hotel operations, service standards, training opportunities, and career paths across departments and countries. Procurement teams support properties by securing quality goods and services, managing supplier performance, controlling costs, and promoting efficient, responsible purchasing.
Malaysia offers opportunities in hospitality, procurement, tourism, retail, technology, manufacturing, finance, and shared services. Popular island and coastal destinations include Langkawi, Penang, Tioman, Redang, and parts of Sabah, while Kuala Lumpur remains the main commercial centre. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and languages. Island living is generally relaxed and scenic, but transport, healthcare, schooling, and housing can be more limited or expensive in resort areas. Foreign employees normally need an employment pass sponsored by a Malaysian employer; applicants should not begin work until approval is granted. Employers usually handle much of the application process, while passports, qualifications, references, medical checks, and proof of experience may be required. Research accommodation, transport, weather, taxation, and healthcare before relocating.
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