The Business Development Manager – MICE is responsible for generating meetings, incentives, conferences and exhibitions business for Shangri-La in the United Arab Emirates. Requirements typically include a bachelor’s degree or equivalent experience, several years in hotel sales, MICE, events or corporate business development, strong knowledge of the UAE market, and an established network of corporate and agency contacts. The candidate is expected to identify new accounts, manage key clients, prepare proposals, negotiate contracts, achieve revenue targets and coordinate with events, rooms and food-and-beverage teams. Excellent communication, presentation, negotiation and relationship-management skills are essential. Flexibility, commercial awareness, professional presentation and the ability to work under pressure are also expected.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant accommodation and strong guest relationships. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its UAE properties serve leisure travellers, corporate guests, luxury groups and major events, combining premium facilities with restaurants, meeting spaces and wellness services. Shangri-La places emphasis on personalised hospitality, cultural understanding, operational excellence and colleague development. A Business Development Manager within the group would work in a commercially focused environment, collaborating with sales, revenue, events and operations teams to grow MICE and corporate demand. The company generally offers an international workplace, structured hotel procedures, opportunities for cross-functional exposure and employee benefits that may include accommodation or allowance, meals, transport, medical insurance and annual leave, depending on the property and contract.
The United Arab Emirates is not one island but a federation of seven emirates, including Dubai and Abu Dhabi, with coastal islands and resort destinations. Hospitality, tourism, aviation, events, retail, construction, technology and finance provide strong employment opportunities, particularly for experienced international professionals. The culture blends Emirati traditions, Islamic values and a highly international population; respectful dress and behaviour are expected in public and at work. Lifestyle options range from beaches, restaurants and shopping to desert activities and cultural attractions, although summers are extremely hot. Most foreign employees need employer sponsorship, a work permit and a residence visa; the employer usually arranges medical testing, Emirates ID and related processing. Candidates should confirm salary, housing, transport, insurance, annual leave and end-of-service benefits before relocating. Costs can be high, especially for accommodation, and contracts should be reviewed carefully before acceptance.
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