The Security Manager or Assistant Security Manager is expected to protect guests, colleagues, property and hotel assets while maintaining Shangri-La’s service standards. Requirements typically include hotel, hospitality, commercial security or law-enforcement experience, strong knowledge of emergency procedures, incident reporting, access control, fire and life-safety practices, and relevant Hong Kong regulatory requirements. The successful candidate should communicate confidently in English and Cantonese, remain calm under pressure, lead and train security officers, investigate incidents fairly, and work closely with Front Office, Engineering and local authorities. Shift work, weekends and public holidays are normally required. A professional appearance, sound judgement, confidentiality and a guest-focused attitude are essential.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired approach to warm, attentive service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties generally emphasise personalised guest care, refined accommodation, dining, wellness and strong operational standards. Employees work in multicultural teams and are expected to combine professionalism with genuine hospitality. The group offers opportunities across hotel operations, food and beverage, engineering, finance, security, sales and corporate functions. Shangri-La Hotel Hong Kong is a prominent luxury property in the Admiralty area, serving international travellers, business guests and local customers. Working there can provide valuable experience in high-end city hospitality, security leadership and large-scale hotel operations.
Hong Kong is a compact, highly connected city territory with major employment opportunities in hotels, tourism, finance, retail, aviation, logistics, technology and professional services. Its culture blends Cantonese traditions with international influences; Cantonese is widely spoken, while English is common in business and hospitality. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, hiking trails, beaches and diverse food. Housing is expensive, so newcomers often share apartments or live in areas such as Kowloon, the New Territories or Hong Kong Island outside the central districts. For most overseas hires, the employer supports a work visa under Hong Kong’s employment visa arrangements, and applicants need a confirmed job offer, suitable qualifications or experience and proof of financial support. Check current Immigration Department requirements before relocating. Expect humid summers, typhoons and a fast-paced work environment.
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