Administrator (F&B)

Job Description

The F&B Administrator supports the food and beverage department with daily administration, record keeping, reports, correspondence, scheduling, purchasing documentation and coordination between outlets and other hotel departments. Candidates are generally expected to have administrative or hospitality experience, good computer skills, strong organization and attention to detail. Familiarity with Microsoft Office and hotel systems is useful. The role requires professional communication, confidentiality, accuracy and the ability to manage several priorities in a busy environment. Previous experience in food and beverage administration, knowledge of hotel operations and good spoken and written English would be advantageous. Flexibility, teamwork and a service-focused attitude are important expectations.

Company Info

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe and other international markets. Its portfolio includes Shangri-La Hotels and Resorts, Traders Hotels and additional lifestyle and hospitality brands. The group is known for warm Asian hospitality, high service standards and guest-focused experiences. In Malaysia, Shangri-La properties operate in locations including Kuala Lumpur, Penang and Kota Kinabalu, offering accommodation, restaurants, meetings, events and leisure facilities. Employees typically work in multicultural teams and may benefit from structured hotel training, internal development opportunities and exposure to international hospitality standards. Specific benefits, duties and employment terms vary by property and position.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other tourism destinations. Jobs are available in hotels, resorts, restaurants, events, wellness, guest services and administration, with stronger seasonal demand in resort areas. The culture combines Malay, Chinese, Indian and indigenous influences, reflected in its food, festivals, languages and welcoming social life. Lifestyle costs vary: Kuala Lumpur is convenient and urban, while island locations offer a slower pace, beaches and outdoor activities but often fewer services. Foreign nationals generally need an employer-sponsored work permit, and should secure an approved offer before working. Employers commonly manage much of the application process, subject to Malaysian immigration approval. Candidates should verify accommodation, transport, medical coverage, contract terms and renewal conditions before relocating. English is widely used in hotels, although Malay language skills are helpful.