The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods, including operating supplies, equipment, furniture, uniforms, and other hotel requirements. The role typically requires a degree in procurement, supply chain, business, hospitality, or a related field, together with several years of purchasing experience, preferably in a hotel or large organization. The successful candidate should understand supplier selection, negotiation, contracts, inventory coordination, quality control, and procurement policies. Shangri-La will expect strong commercial judgment, ethical conduct, attention to detail, computer proficiency, and the ability to work effectively with finance, engineering, housekeeping, food and beverage, and other hotel departments.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong2 Kong and known for its hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group operates under a service culture built around warm hospitality, personalized guest experiences, and strong local connections. Its Philippine properties include major city hotels and island resorts, serving business travelers, leisure guests, groups, and international visitors. Shangri-La employs professionals across hotel operations, culinary services, finance, engineering, sales, procurement, and guest services. Working for the company generally involves high service standards, structured operating procedures, multicultural teamwork, and opportunities for career development within the wider group. Benefits and working conditions vary by property, position, and employment contract.
The Philippines is an archipelago with strong employment opportunities in hospitality, tourism, business services, retail, technology, and healthcare. Major hotel roles are concentrated in Metro Manila, Cebu, Boracay, Palawan, Davao, and other established resort destinations. Filipino culture is generally friendly, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities; living costs are usually lower outside Manila, although popular resort islands can be expensive. Foreign applicants normally need an employer-sponsored work permit and appropriate visa, commonly arranged after receiving a formal offer. Employers may also assist with relocation, accommodation, transportation, or meals, depending on the property. Candidates should confirm local registration, tax, health insurance, contract terms, and housing before moving. Domestic flights and ferries connect the principal islands, but travel times can be affected by weather.
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