The Business Development Manager is expected to identify new business opportunities, build strong relationships with corporate clients, travel partners and event organisers, and increase hotel revenue through strategic sales activity. Responsibilities typically include preparing proposals, conducting client visits, negotiating contracts, managing a sales pipeline, attending industry events and maintaining accurate account records. Candidates should have experience in hotel sales, business development or a related commercial role, strong communication and negotiation skills, confidence presenting to clients, and a results-focused approach. Knowledge of the Australian hospitality or tourism market is valuable. The role also requires professionalism, organisation, flexibility and the ability to work collaboratively with revenue, events, marketing and operational teams.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The company is recognised for personalised service, distinctive guest experiences and high standards of comfort and hospitality. Shangri-La properties serve leisure travellers, corporate guests, groups and event customers, with operations spanning accommodation, restaurants, wellness, meetings and tourism experiences. In Australia, the brand is associated with premium hotel operations and international service standards. Employees generally work in a multicultural environment where relationship building, attention to detail, teamwork and guest satisfaction are highly valued. A Business Development Manager supports the commercial performance of the property by growing local and international accounts, strengthening partnerships and helping position the hotel competitively within the market.
Australia offers strong opportunities in hospitality, tourism, events, sales, technology, healthcare, construction and skilled trades, particularly in Sydney, Melbourne, Brisbane, Perth and regional resort areas. Its culture is generally informal, diverse and outdoor-oriented, with an emphasis on work-life balance and direct communication. Lifestyle varies from busy city living to relaxed coastal and regional communities, although housing and transport can be expensive in major cities. Work rights depend on nationality and occupation. Common options include employer-sponsored visas, skilled migration pathways and temporary working holiday visas for eligible applicants. A sponsored role normally requires an approved employer and relevant qualifications or experience. Relocating workers should budget for accommodation, health insurance, tax, transport and visa costs, and confirm whether the employer assists with sponsorship or relocation. Australia is geographically large, so location, climate and commuting arrangements should be checked carefully before accepting a position.
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